Netsuite SuiteProjects Pro Outage History

NetSuite SuiteProjects Pro in US Ashburn S experienced a service degradation that affected customer access, including login functionality. The incident lasted approximately 1.2 hours and was fully resolved. Customers who continue to experience issues were advised to contact NetSuite Customer Support through standard channels.

NetSuite SuiteProjects Pro experienced a major service degradation affecting the Application UI in the AP Hyderabad region for 30 minutes. Customers experienced degraded service when using the NetSuite Application UI during this period. The issue was identified, a fix was applied, and the service was fully restored.

NetSuite SuiteProjects Pro experienced a major service degradation affecting the Application UI in the UK Newport region for 15.2 hours. Customers experienced degraded service when using the NetSuite Application UI during this period. The issue was identified, a fix was developed and applied, and service was fully restored with customers beginning to see recovery before complete resolution.

NetSuite SuiteProjects Pro experienced a major incident affecting the Application UI in the UK Newport region, causing service degradation for customers using the interface. The issue was identified and a fix was applied to mitigate the problem. The incident lasted 2.1 hours and was fully resolved, with customers advised to contact support if they continued experiencing issues.

NetSuite SuiteAnswers experienced a major outage affecting all regions, causing delays and errors when customers tried to submit support cases or download/submit forms in the NetSuite Account Center. The issue lasted 17 minutes and was fully resolved, with NetSuite advising customers to contact support by phone for critical issues during the outage.

The NetSuite Payroll service experienced a major outage affecting all US data centers for 57 minutes on May 1st, 2026. Customers experienced service degradation when attempting to use the payroll functionality during this period. The issue was fully resolved, with NetSuite advising customers to contact support if they continued experiencing problems.

NetSuite experienced a service degradation affecting the Application UI and SuiteTalk functionality in the US Phoenix region for 12 minutes. Customers experienced reduced service quality when accessing the NetSuite Application UI and SuiteTalk during this period. The issue was resolved and normal service was restored.

NetSuite SuitePeople Payroll in the US Phoenix S datacenter experienced a service degradation that affected customers' ability to use payroll functionality normally. The incident lasted approximately 8 minutes, from 08:38 to 08:42 UTC on April 8th, 2026. The issue was identified and resolved, with customers advised to contact support if they continued experiencing problems.

NetSuite Application UI experienced a service degradation across all regions for 1.3 hours, affecting customers' ability to use the application interface including ERP functionality. The issue was identified, a fix was applied, and service was fully restored.

NetSuite SuiteProjects Pro experienced a 10.2-hour outage affecting the Application UI across multiple regions, causing service degradation and intermittent errors when users attempted to create and edit transaction types. The issue was identified after approximately 5.5 hours, followed by fix implementation and gradual service recovery. The incident was fully resolved with customers advised to contact support if they continued experiencing issues.