Netsuite SuiteProjects Pro Outage History

NetSuite SuitePeople Payroll in the US Phoenix S datacenter experienced a service degradation that affected customers' ability to use payroll functionality normally. The incident lasted approximately 8 minutes, from 08:38 to 08:42 UTC on April 8th, 2026. The issue was identified and resolved, with customers advised to contact support if they continued experiencing problems.

NetSuite Application UI experienced a service degradation across all regions for 1.3 hours, affecting customers' ability to use the application interface including ERP functionality. The issue was identified, a fix was applied, and service was fully restored.

NetSuite SuiteProjects Pro experienced a 10.2-hour outage affecting the Application UI across multiple regions, causing service degradation and intermittent errors when users attempted to create and edit transaction types. The issue was identified after approximately 5.5 hours, followed by fix implementation and gradual service recovery. The incident was fully resolved with customers advised to contact support if they continued experiencing issues.

NetSuite experienced a degradation of service affecting the Application UI across multiple regions for 2.8 hours, impacting ERP functionality and user login capabilities for a subset of customers. The issue was identified and a fix was applied to restore service. The incident was fully resolved with customers experiencing service recovery during the mitigation process.

NetSuite SuiteAnswers experienced an issue affecting all regions, causing customers to encounter delays or errors when submitting support cases through SuiteAnswers or downloading/submitting forms in the NetSuite Account Center. The incident lasted 22 minutes and has been fully resolved.

NetSuite SuiteProjects Pro in the US Ashburn S region experienced a service degradation that affected customer access, including login functionality. The incident lasted 56 minutes, during which customers encountered reduced service performance when using the platform. The issue was identified, a fix was applied, and service was fully restored.

NetSuite SuiteProjects Pro in the US Ashburn S region experienced a major service degradation lasting 3 hours, affecting customers' ability to use the service including login functionality. The issue was identified and a fix was prepared, with service fully restored after approximately 2 hours and 50 minutes of downtime.