Outage in NetSuite

NetSuite Service | US Chicago

Resolved Major
June 11, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We started investigating an issue which is affecting the NetSuite service in US Chicago. Further details will be provided shortly.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/11/2025 10:41AM

We have resolved the issue affecting the NetSuite service for a subset of customers in US Chicago.

Customer Impact: Customers may have experienced a degradation of service including login.

Start Time: 2025-06-11T08:38:53+00:00
End Time: 2025-06-11T10:39:08+00:00

MONITORING about 1 month ago - at 06/11/2025 10:11AM

We are applying a fix to mitigate the issue affecting the NetSuite service for a subset of customers in US Chicago.

Customer Impact: Affected customers may experience a degradation of service when using the NetSuite Service.

IDENTIFIED about 1 month ago - at 06/11/2025 09:58AM

We have identified an issue affecting the NetSuite service for a subset of customers in US Chicago and a fix is being prepared.

Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

IDENTIFIED about 1 month ago - at 06/11/2025 09:24AM

We have identified an issue affecting the NetSuite service for a subset of customers in US Chicago.

Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

INVESTIGATING about 1 month ago - at 06/11/2025 08:53AM

We have identified an issue affecting the NetSuite service impacting login for a subset of customers in US Chicago . We are working to determine the necessary mitigation steps.

Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

INVESTIGATING about 1 month ago - at 06/11/2025 08:39AM

We started investigating an issue which is affecting the NetSuite service in US Chicago. Further details will be provided shortly.

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