Outage in NetSuite
NetSuite Application UI | AP Hyderabad and AP Melbourne
Resolved MajorIncident Report
Summary AI Generated
NetSuite experienced a major service disruption affecting customers in the AP Hyderabad and AP Melbourne regions, preventing users from logging in or causing significant service degradation. The incident lasted approximately 2.1 hours, during which affected customers were unable to access the NetSuite application or experienced severely reduced functionality. The issue was resolved through the application of a targeted fix, with service recovery confirmed and full functionality restored.
We're investigating an issue affecting the NetSuite Application UI in AP Hyderabad and AP Melbourne. Further details will be provided shortly.
Customer Impact: The current scope and nature of the event are unknown at this time.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/02/2026 02:43AM
We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in AP Hyderabad and AP Melbourne.
Customer Impact: Affected customers may have been unable to log in or experienced a degradation of service.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2026-06-02T00:35:24.572000+00:00
End Time: 2026-06-02T02:40:08.322000+00:00
MONITORING
2 days ago - at 06/02/2026 02:28AM
We are applying a fix to mitigate the issue affecting NetSuite service in AP Hyderabad and AP Melbourne. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may be unable to log in or experience a degradation of the NetSuite service.
IDENTIFIED
2 days ago - at 06/02/2026 02:02AM
We have identified an issue affecting the NetSuite service impacting login for a subset of customers in AP Hyderabad and AP Melbourne. We are working to determine the necessary mitigation steps.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
IDENTIFIED
2 days ago - at 06/02/2026 01:30AM
We have identified an issue affecting the NetSuite service impacting login for a subset of customers in AP Hyderabad and AP Melbourne. We are working to determine the necessary mitigation steps.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
IDENTIFIED
2 days ago - at 06/02/2026 01:01AM
We have identified the issue affecting NetSuite Application UI in AP Hyderabad and AP Melbourne.
Customer Impact: Customers may experience a degradation of service when using NetSuite Service including login.
INVESTIGATING
2 days ago - at 06/02/2026 12:36AM
We're investigating an issue affecting the NetSuite Application UI in AP Hyderabad and AP Melbourne. Further details will be provided shortly.
Customer Impact: The current scope and nature of the event are unknown at this time.
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