Outage in NetSuite
NetSuite SuiteTalk | US Phoenix
Resolved MinorIncident Report
Summary AI Generated
NetSuite SuiteTalk in the US Phoenix region experienced a service degradation lasting approximately 3.5 hours on July 15–16, 2026. Customers using SuiteTalk encountered degraded service during this period. A fix was applied, service recovery was confirmed, and the incident was fully resolved by 02:09 UTC.
We're investigating an issue affecting the NetSuite Partners/SuiteTalk in US Phoenix. Further details will be provided shortly.
Customer Impact: The current scope and nature of the event are unknown at this time.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/16/2026 02:09AM
We have resolved the issue affecting NetSuite SuiteTalk in US Phoenix.
Customer Impact: Customers may have experienced a degradation of service when using NetSuite SuiteTalk.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2026-07-15T22:33:14.242000+00:00
End Time: 2026-07-16T02:03:12.305000+00:00
MONITORING
2 days ago - at 07/16/2026 01:33AM
We are applying a fix to alleviate the issue affecting NetSuite SuiteTalk in US Phoenix. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.
MONITORING
2 days ago - at 07/16/2026 01:26AM
We are applying a fix to alleviate the issue affecting NetSuite SuiteTalk in Multiple Regions. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.
MONITORING
2 days ago - at 07/16/2026 01:13AM
We are applying a fix to alleviate the issue affecting NetSuite SuiteTalk in US Phoenix. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.
MONITORING
2 days ago - at 07/16/2026 01:05AM
We are continuing to apply a fix to alleviate the issue affecting NetSuite SuiteTalk in US Phoenix. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.
IDENTIFIED
2 days ago - at 07/16/2026 12:11AM
We are working to restore impacted services affecting NetSuite SuiteTalk in US Phoenix.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.
IDENTIFIED
2 days ago - at 07/15/2026 11:30PM
We have identified the issue affecting NetSuite SuiteTalk in US Phoenix.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.
INVESTIGATING
2 days ago - at 07/15/2026 10:51PM
We're investigating an issue affecting NetSuite SuiteTalk in US Phoenix.
Customer Impact: Customers may experience a degradation of service when using NetSuite Partners/SuiteTalk.
INVESTIGATING
2 days ago - at 07/15/2026 10:39PM
We're investigating an issue affecting the NetSuite Partners/SuiteTalk in US Phoenix. Further details will be provided shortly.
Customer Impact: The current scope and nature of the event are unknown at this time.
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