Outage in NetSuite
NetSuite Asynchronous Services | All Regions
Resolved MajorIncident Report
Summary AI Generated
NetSuite Asynchronous Services experienced a major degradation across all regions lasting approximately 6.3 hours on August 25–26, 2026. The outage impacted the scheduler, scheduled tasks, and work queue functionality for customers globally. Engineering teams identified and applied a fix, fully resolving the incident by 01:14 UTC on August 26.
We have identified the issue affecting NetSuite Asynchronous Services in all regions. Engineering teams are currently in the process of providing a fix.
Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/26/2026 01:16AM
We have resolved the issue affecting NetSuite Asynchronous Services in all regions.
Customer Impact: Customers may have experienced a degradation of service when using NetSuite Asynchronous Services including scheduler, scheduled tasks and work queue.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2026-08-25T18:54:53.417000+00:00
End Time: 2026-08-26T01:14:00.451000+00:00
MONITORING
1 day ago - at 08/26/2026 01:02AM
We are applying a fix to alleviate the issue affecting NetSuite Asynchronous Services in all regions. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services including scheduler, scheduled tasks and work queue.
MONITORING
1 day ago - at 08/26/2026 01:00AM
We are applying a fix to mitigate the issue affecting NetSuite Asynchronous Services in all regions.
Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services including scheduler, scheduled tasks and work queue.
IDENTIFIED
1 day ago - at 08/26/2026 12:14AM
We have identified the issue affecting NetSuite Asynchronous Services in all regions and a fix is being prepared.
Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services including scheduler, scheduled tasks and work queue.
IDENTIFIED
1 day ago - at 08/25/2026 11:04PM
We have identified the issue affecting NetSuite Asynchronous Services in all regions and a fix is being prepared.
Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services.
IDENTIFIED
1 day ago - at 08/25/2026 06:57PM
We have identified the issue affecting NetSuite Asynchronous Services in all regions. Engineering teams are currently in the process of providing a fix.
Customer Impact: Customers may experience a degradation of service when using NetSuite Asynchronous Services.
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