Outage in NetSuite
NetSuite SuiteCommerce | US Ashburn 1
Resolved MajorIncident Report
Summary AI Generated
NetSuite SuiteCommerce in the US Ashburn 1 region experienced a major service degradation on June 22, 2026, lasting approximately 3.6 hours and impacting Webstore and In-Store functionality. A fix was identified and applied, with service recovery beginning before full resolution was confirmed at 14:28 UTC.
We have identified the issue affecting NetSuite SuiteCommerce in US Ashburn 1.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 06/22/2026 02:30PM
We have resolved the issue affecting NetSuite SuiteCommerce in US Ashburn 1.
Customer Impact: Customers may have experienced a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2026-06-22T10:53:02.672000+00:00
End Time: 2026-06-22T14:28:21.020000+00:00
MONITORING
25 days ago - at 06/22/2026 01:17PM
We are applying a fix to alleviate the issue affecting NetSuite SuiteCommerce in US Ashburn 1. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.
MONITORING
26 days ago - at 06/22/2026 12:01PM
We are applying a fix to mitigate the issue affecting NetSuite SuiteCommerce in US Ashburn 1.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.
INVESTIGATING
26 days ago - at 06/22/2026 11:03AM
We're investigating an issue affecting the NetSuite SuiteCommerce in US Ashburn 1. Further details will be provided shortly.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.
IDENTIFIED
26 days ago - at 06/22/2026 10:56AM
We have identified the issue affecting NetSuite SuiteCommerce in US Ashburn 1.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.
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