Outage in NetSuite

NetSuite Service | US Ashburn

Resolved Major

September 23, 2025 - Started 7 months ago - Lasted about 1 hour
Official incident page

Incident Report

We started investigating an issue which is affecting the NetSuite service in US Ashburn. Further details will be provided shortly.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/23/2025 06:00PM

We have identified the issue affecting the NetSuite Service, impacting users located in the Philippines.

Customer Impact: Customers located in the Philippines may experience a degradation of service when using the NetSuite Service including login.

Updates on the status of the NetSuite Service can be tracked via the Akamai status page: https://www.akamaistatus.com/

Start Time: 2025-09-23T16:58:03+00:00
End Time: 2025-09-23T17:59:00+00:00

IDENTIFIED 7 months ago - at 09/23/2025 05:15PM

We have identified the issue affecting the NetSuite Service for a subset of customers in US Ashburn.

Customer Impact: A subset of customers may experience a degradation of service when using the NetSuite Service including login.

INVESTIGATING 7 months ago - at 09/23/2025 05:13PM

We have identified the issue affecting the NetSuite Service in US Ashburn.

Customer Impact: Customers may experience a degradation of service when using the NetSuite Service including login.

INVESTIGATING 7 months ago - at 09/23/2025 04:58PM

We started investigating an issue which is affecting the NetSuite service in US Ashburn. Further details will be provided shortly.

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