Outage in NetSuite

NetSuite Service | US Chicago

Resolved Major
September 25, 2025 - Started 2 months ago - Lasted 39 minutes
Official incident page

Incident Report

We started investigating an issue which is affecting the NetSuite service in US Chicago. Further details will be provided shortly.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/25/2025 11:13PM

We have resolved the issue affecting the NetSuite Service in US Chicago.

Customer Impact: Customers may have experienced a degradation of service when using the NetSuite Service including login.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2025-09-25T22:37:17+00:00
End Time: 2025-09-25T22:45:00+00:00

MONITORING 2 months ago - at 09/25/2025 10:51PM

We are currently monitoring the issue affecting the NetSuite Service in US Chicago. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.

Customer Impact: Customers may experience a degradation of service when using the NetSuite Service in US Chicago including login.

INVESTIGATING 2 months ago - at 09/25/2025 10:37PM

We started investigating an issue which is affecting the NetSuite service in US Chicago. Further details will be provided shortly.

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