Outage in NetSuite

NetSuite Service | US Phoenix

Resolved Minor
October 10, 2025 - Started 23 days ago - Lasted 35 minutes
Official incident page

Incident Report

We're investigating an issue affecting the NetSuite service in Multiple Regions. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 10/10/2025 03:36PM

We have resolved the issue affecting NetSuite Service in US Phoenix.

Customer Impact: Customers may have experienced a degradation of service when using NetSuite Service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2025-10-10T15:03:24.972000+00:00
End Time: 2025-10-10T15:35:53.421000+00:00

IDENTIFIED 23 days ago - at 10/10/2025 03:15PM

We have identified the issue affecting NetSuite Service in US Phoenix and a fix is being prepared.

Customer Impact: Customers may experience a degradation of service when using NetSuite Service.

IDENTIFIED 23 days ago - at 10/10/2025 03:14PM

We have identified the issue affecting NetSuite Service in Multiple Regions.

Customer Impact: Customers may experience a degradation of service when using NetSuite Service.

INVESTIGATING 23 days ago - at 10/10/2025 03:04PM

We're investigating an issue affecting the NetSuite service in Multiple Regions. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

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