Outage in NetSuite

NetSuite Application UI | US San Jose 1

Resolved Major
November 17, 2025 - Started 8 days ago - Lasted about 4 hours
Official incident page

Incident Report

We're investigating an issue affecting the NetSuite service in US San Jose. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 11/18/2025 12:11AM

We have resolved the issue affecting NetSuite Application UI in US San Jose 1.

Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI including ERP functionality.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2025-11-17T20:19:27.477000+00:00
End Time: 2025-11-18T00:09:24.720000+00:00

MONITORING 8 days ago - at 11/17/2025 11:58PM

We are applying a fix to mitigate the issue affecting NetSuite Application UI in US San Jose 1.

Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI including ERP functionality.

IDENTIFIED 8 days ago - at 11/17/2025 10:45PM

We have identified the issue affecting NetSuite Application UI in US San Jose 1 and a fix is being prepared.

Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI including ERP functionality.

IDENTIFIED 8 days ago - at 11/17/2025 10:11PM

We have identified the issue affecting NetSuite Application UI in US San Jose and the team is actively working on mitigation.

Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI including ERP functionality.

IDENTIFIED 8 days ago - at 11/17/2025 09:37PM

We have identified the issue affecting NetSuite Application UI in US San Jose and a fix is still being prepared.

Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI including ERP functionality.

IDENTIFIED 8 days ago - at 11/17/2025 08:51PM

We have identified the issue affecting NetSuite Application UI in US San Jose.

Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI including ERP functionality.

INVESTIGATING 8 days ago - at 11/17/2025 08:21PM

We're investigating an issue affecting the NetSuite service in US San Jose. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

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