Outage in NetSuite
NetSuite Service | Multiple Regions
Resolved MajorIncident Report
We're investigating an issue affecting the NetSuite service in US Ashburn. Further details will be provided shortly.
Customer Impact: The current scope and nature of the event are unknown at this time.
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 01/25/2026 02:14PM
We have resolved the issue affecting NetSuite Service in US Ashburn.
Customer Impact: Customers may have experienced a degradation of service when using NetSuite Service.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2026-01-25T09:17:41.553000+00:00
End Time: 2026-01-25T14:11:50.395000+00:00
MONITORING
21 days ago - at 01/25/2026 01:49PM
We are still applying a fix to alleviate the issue affecting NetSuite Service in US Ashburn.
Customer Impact: Customers may experience a degradation of service when using NetSuite Service.
MONITORING
21 days ago - at 01/25/2026 12:45PM
Power has been restored in US Ashburn. Our engineers are still working to restore all NetSuite services.
Customer Impact: Customers may experience a degradation of service when using NetSuite Service.
MONITORING
21 days ago - at 01/25/2026 11:46AM
Power has been restored in US Ashburn. Our engineers are working to restore all NetSuite services.
Customer Impact: Customers may experience a degradation of service when using NetSuite Service.
MONITORING
21 days ago - at 01/25/2026 10:55AM
The NetSuite service is unavailable in US Ashburn due to a power interruption. Our engineers are working to restore all services.Customer Impact: Customers will be unable to log in or experience a degradation of the NetSuite service.
IDENTIFIED
21 days ago - at 01/25/2026 10:20AM
The NetSuite service is unavailable in US Ashburn due to a power interruption. Our engineers are working to restore all services.
Customer Impact: Customers will be unable to log in or experience a degradation of the NetSuite service.
IDENTIFIED
21 days ago - at 01/25/2026 09:56AM
We have identified the issue affecting NetSuite Service in US Ashburn.
Customer Impact: Customers may experience a degradation of service when using NetSuite Service.
INVESTIGATING
21 days ago - at 01/25/2026 09:19AM
We're investigating an issue affecting the NetSuite service in US Ashburn. Further details will be provided shortly.
Customer Impact: The current scope and nature of the event are unknown at this time.
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