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Outage in NetSuite

NetSuite Service | US Ashburn

Major
January 25, 2026 - Started about 2 hours ago
Official incident page

Incident Report

We're investigating an issue affecting the NetSuite service in US Ashburn. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

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Latest Updates ( sorted recent to last )
MONITORING about 1 hour ago - at 01/25/2026 10:55AM

The NetSuite service is unavailable in US Ashburn due to a power interruption. Our engineers are working to restore all services.

Customer Impact: Customers will be unable to log in or experience a degradation of the NetSuite service.

IDENTIFIED about 1 hour ago - at 01/25/2026 10:20AM

The NetSuite service is unavailable in US Ashburn due to a power interruption. Our engineers are working to restore all services.

Customer Impact: Customers will be unable to log in or experience a degradation of the NetSuite service.

IDENTIFIED about 2 hours ago - at 01/25/2026 09:56AM

We have identified the issue affecting NetSuite Service in US Ashburn.

Customer Impact: Customers may experience a degradation of service when using NetSuite Service.

INVESTIGATING about 2 hours ago - at 01/25/2026 09:19AM

We're investigating an issue affecting the NetSuite service in US Ashburn. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

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