Outage in NewCropRX
ID.me EPCS Registration & Signing
Resolved MajorIncident Report
ID.me has identified and is investigating an issue with multifactor authentication and account access. You can learn more here: https://status.id.me/
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/08/2025 09:59PM
ID.me has confirmed that this issue has been resolved and multifactor authentication is working as expected for EPCS registration and digital signing of controlled prescriptions. Please reach out to support if you have any further questions. Thank you.
MONITORING
4 months ago - at 10/08/2025 09:37PM
ID.me has implemented a fix; ERX Support has been able to test and confirm that MFA is working as expected. We are optimistic that ID.me has resolved this matter and will continue to monitor. See their status page: https://status.id.me/
INVESTIGATING
4 months ago - at 10/08/2025 09:21PM
ID.me has identified and is investigating an issue with multifactor authentication and account access. You can learn more here: https://status.id.me/
Latest NewCropRX outages
Exostar service stability issue - 8 days ago
IDme MFA Issue With Registration and EPCS Transmission - 4 months ago
Latency Issues & Timeout Errors - 4 months ago
Users Unable to MFA for EPCS - 4 months ago
AWS Issues Impacting ERX - 4 months ago
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