Outage in Nexcess
Minor Outage on Subset of Cloudhosts on UK-South-2 Data Center
Resolved MajorIncident Report
Summary AI Generated
A hardware issue occurred during scheduled maintenance on Nexcess's UK-South infrastructure, impacting a subset of cloudhosts in the UK-South-2 data center. Onsite engineers were engaged to address the problem, and the incident was resolved after 50 minutes.
Following a scheduled maintenance on our UK-South infrastructure a hardware issue was identified and is impacting a subset of the maintained hosts. We have engaged with engineers onsite and are working to correct the issue. If you have any questions please reach out to our support team.
Live Chat via the Customer Portal: https://sites-portal.nexcess.com
Email: support@nexcess.net
We appreciate your understanding and patience as we work to enhance our service.
System Maintenance Reference: [CC-13363]
Components affected
Nexcess uk-south-2Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 04/15/2026 11:46PM
This incident has been resolved.
IDENTIFIED
about 18 hours ago - at 04/15/2026 10:58PM
Following a scheduled maintenance on our UK-South infrastructure a hardware issue was identified and is impacting a subset of the maintained hosts. We have engaged with engineers onsite and are working to correct the issue. If you have any questions please reach out to our support team.
Live Chat via the Customer Portal: https://sites-portal.nexcess.com
Email: support@nexcess.net
We appreciate your understanding and patience as we work to enhance our service.
System Maintenance Reference: [CC-13363]
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