Outage in Nexcess
Service Interruption: cloudhost-1189763.au-south-1.nxcli.net
Resolved MinorIncident Report
Summary AI Generated
Nexcess experienced a service interruption affecting server cloudhost-1189763.au-south-1.nxcli.net in the au-south-1 region, lasting approximately 6.4 hours. Engineers identified the issue and successfully recovered the affected cloudhost, followed by a monitoring period to confirm stability. The incident was fully resolved on August 4, 2026.
We are currently investigating a service-impacting issue affecting the server cloudhost-1189763.au-south-1.nxcli.net. Our Nexcess Systems Engineering team has been engaged and is actively working to restore service as quickly as possible.
We appreciate your patience and understanding while we work to resolve this issue. If you have any questions or concerns, please don't hesitate to contact us via live chat or by opening a support case.
Components affected
Nexcess au-south-1Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/04/2026 11:51AM
This incident has been resolved.
MONITORING
6 days ago - at 08/04/2026 09:24AM
Our engineers have successfully recovered the service on the impacted cloudhost.
We are continuing to monitor the environment to ensure stability and will keep this space updated as needed.
IDENTIFIED
7 days ago - at 08/04/2026 08:40AM
The issue has been identified, and our teams are actively working toward a resolution.
We will provide further updates as more information becomes available. Thank you for your patience.
INVESTIGATING
7 days ago - at 08/04/2026 05:31AM
We are currently investigating a service-impacting issue affecting the server cloudhost-1189763.au-south-1.nxcli.net. Our Nexcess Systems Engineering team has been engaged and is actively working to restore service as quickly as possible.
We appreciate your patience and understanding while we work to resolve this issue. If you have any questions or concerns, please don't hesitate to contact us via live chat or by opening a support case.
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