Outage in NexHealth
Synchronizer processing is delayed for some practices.
Resolved Minor
September 07, 2025 - Started 14 days ago
- Lasted about 22 hours
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Outage Details
Changed records read from a few practices are taking a long time to synchronize to NexHealth. We are currently investigating this incident.
Components affected
NexHealth SynchronizerLatest Updates ( sorted recent to last )
INVESTIGATING
15 days ago - at 09/07/2025 03:30PM
Changed records read from a few practices are taking a long time to synchronize to NexHealth. We are currently investigating this incident.
MONITORING
14 days ago - at 09/07/2025 05:27PM
We implemented a fix and are currently monitoring the result.
IDENTIFIED
14 days ago - at 09/07/2025 06:20PM
We have identified an additional issue and are continuing to work on a fix.
MONITORING
14 days ago - at 09/07/2025 08:09PM
We implemented a fix and are currently monitoring the result.
MONITORING
14 days ago - at 09/07/2025 09:59PM
Data processing is caught up for most practices and EHRs. There are still isolated delays for large multi-location organizations, and we are continuing to process through the backlog.
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