Outage in NEXL
Issue sending campaigns and test emails using Nexl Engage
Resolved MajorIncident Report
We are currently investigating an issue that affects email sending for our US Nexl Engage users. Emails are currently not sending. Our team is working with our third-party vendor to resolve this issue as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/03/2024 11:28PM
This has been resolved. All system have been operational since 4:30pm ET.
IDENTIFIED
over 1 year ago - at 07/03/2024 08:31PM
We are still working on a resolution. We should be able to have it resolved in the next 2 hours.
INVESTIGATING
over 1 year ago - at 07/03/2024 04:39PM
We are currently investigating an issue that affects email sending for our US Nexl Engage users. Emails are currently not sending. Our team is working with our third-party vendor to resolve this issue as quickly as possible.
Latest NEXL outages
Network maintenance in SYD (Sydney, Australia) - 3 months ago
Intermittent Timeout Errors on EU/US Instance - 3 months ago
Third party outage: Cloudflare - 4 months ago
Imports are currently not working on eu.nexl.cloud - 5 months ago
Issue loading contact and company lists on EU - 5 months ago
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