Outage in Next Identity

Issue with /userinfo endpoint

Resolved Minor
December 16, 2021 - Started about 4 years ago
Official incident page

Incident Report

We are currently investigating a potential issue with the `/userinfo` endpoint following yesterday's release of v1.3.3 of the Next Identity platform.

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Latest Updates ( sorted recent to last )
RESOLVED about 4 years ago - at 12/16/2021 11:01AM

This incident has been resolved following confirmation from impacted integrations. Additional test cases for the `/userinfo` endpoint will be added to QA.

MONITORING about 4 years ago - at 12/16/2021 10:26AM

The hotfix to resolve the `/userinfo` endpoint issue has been released (v1.3.4) and reported to be resolved. We will continue to monitor.

IDENTIFIED about 4 years ago - at 12/16/2021 09:57AM

The `/userinfo` endpoint issue has been identified. A hotfix will be implemented shortly.

INVESTIGATING about 4 years ago - at 12/16/2021 09:24AM

We are currently investigating a potential issue with the `/userinfo` endpoint following yesterday's release of v1.3.3 of the Next Identity platform.

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