Check if Next Identity is down, recent outages, user-reported issues, and outages map.
Next Identity is undergoing maintenance
Scheduled maintenance is currently in progress. We will provide updates as necessary.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 5 incidents since started monitoring Next Identity status in January 2025. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
over 2 years ago · ongoing
We are currently investigating a potential issue with Next Identity pre-register endpoint and will provide updates shortly.
over 2 years ago · ongoing
Engineering team identified an issue with the ongoing EKS cluster upgrade that is causing 502 errors. Team is currently working on clearing the errors. Relevant updates will be shared once they become available.
almost 3 years ago · ongoing
Next Reason support team received a report that the Next Identity Journeys platform had experienced a brief p99 latency increase. The Engineering team is currently investigating the issue. Additional updates will be shared once available.
We've tracked and collected 5 incidents since started monitoring Next Identity status
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IsDown aggregates scheduled maintenances for Next Identity. Currently, there are 1 more maintenances scheduled.
Scheduled for September 18, 2025 at 10:00 AM EDT · until 05:00 PM EDT
Scheduled maintenance is currently in progress. We will provide updates as necessary.
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Next Identity is down. You can check Next Identity status and incident details on the top of the page. IsDown continuously monitors Next Identity official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Next Identity seems to be having problems. You can check Next Identity status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Next Identity might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Next Identity official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Next Identity last outage was on December 16, 2021 with the title "Issue with /userinfo endpoint"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Next Identity and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Next Identity with maximum flexibility
IsDown monitors Next Identity for major outages. A major outage is when Next Identity experiences a critical issue that severely affects one or more services/regions. When Next Identity marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Next Identity status page for minor outages. A minor outage is when Next Identity experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Next Identity status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Next Identity publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Next Identity and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Next Identity and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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