Outage in NFTX

Subgraph Outage

Resolved Minor

January 28, 2023 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

The subgraph providing the data on the site has stopped indexing on block 16506629 after a swap transaction caused an error. We are looking into making an update to this to allow the syncing to resume. This is impacting the updated display for most areas on the site including - current holdings on vaults - new vaults - activity (buy/sell/swap) - staking/unstaking positions Any actions on the site (buying/selling/staking/swapping) will still work, but the results won't appear on the site until the bug is fixed on the subgraph.

Components affected

NFTX App

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 01/28/2023 10:48PM

This incident has been resolved.

INVESTIGATING about 3 years ago - at 01/28/2023 08:34PM

The subgraph providing the data on the site has stopped indexing on block 16506629 after a swap transaction caused an error.

We are looking into making an update to this to allow the syncing to resume.

This is impacting the updated display for most areas on the site including
- current holdings on vaults
- new vaults
- activity (buy/sell/swap)
- staking/unstaking positions

Any actions on the site (buying/selling/staking/swapping) will still work, but the results won't appear on the site until the bug is fixed on the subgraph.

Latest NFTX outages

Subgraph error on null date - over 1 year ago

Indexer not picking up new vault activity - over 1 year ago

Owned NFTs showing no holdings - over 1 year ago

nftx-v3 API connection issues - over 1 year ago

Buy/Sell/Swap temporarily unavailable - over 2 years ago

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