Outage in NFTX

Owned NFTs showing no holdings

Resolved Minor
June 09, 2024 - Started 7 months ago - Lasted 1 day
Official incident page

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Outage Details

On the sell page on https://nftx.io, as well as the sell pages on the individual vaults, the 721 and 1155 subgraph are not returning NFTs that are held by the connected user. We have identified the issue and are updating the subgraph. In the meantime, you can still sell your items into NFTX through https://explorer.reservoir.tools/ethereum and https://pro.opensea.io/
Components affected
NFTX App
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/10/2024 11:25AM

The subgraphs have been updated and user holdings are now appearing on the main sell page https://nftx.io/sell/ and individual vault sell pages.

IDENTIFIED 7 months ago - at 06/09/2024 08:37AM

On the sell page on https://nftx.io, as well as the sell pages on the individual vaults, the 721 and 1155 subgraph are not returning NFTs that are held by the connected user.

We have identified the issue and are updating the subgraph.

In the meantime, you can still sell your items into NFTX through https://explorer.reservoir.tools/ethereum and https://pro.opensea.io/

Latest NFTX outages

Subgraph error on null date - 4 months ago
Indexer not picking up new vault activity - 6 months ago
nftx-v3 API connection issues - 7 months ago
Buy/Sell/Swap temporarily unavailable - over 1 year ago
RPC Node outage - over 1 year ago

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