Outage in ngrok

Dashboard failures: Billing Page and Account Creation down

Resolved Minor
November 27, 2024 - Started 25 days ago - Lasted 41 minutes
Official incident page

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Outage Details

We are tracking an issue that prevents new accounts from being created, existing accounts from being deleted and also results in failures to access the billing subscription page to view or manage an account's subscription. We are preparing a fix for deployment. No other services are known to be affected at this time.
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 11/27/2024 02:13AM

This incident has been resolved.

MONITORING 25 days ago - at 11/27/2024 01:54AM

A fix has been deployed which resolves the issue and restores all dashboard functionality. We are monitoring to ensure that the fix is correct.

IDENTIFIED 25 days ago - at 11/27/2024 01:35AM

We are tracking an issue that prevents new accounts from being created, existing accounts from being deleted and also results in failures to access the billing subscription page to view or manage an account's subscription. We are preparing a fix for deployment.

No other services are known to be affected at this time.

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