SSO session validation errors affected users logging into dashboard.ngrok.com for approximately 5.5 hours. The issue was traced to a single host experiencing networking issues, which was removed from ngrok's infrastructure. The incident was fully resolved following that remediation.
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This incident has been resolved.
We've identified an individual host that was experiencing networking issues and removed it from our infrastructure.
Users logging into dashboard.ngrok.com via SSO are encountering errors related to session validation.
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