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Outage in ngrok

SSO session validation errors on dashboard.ngrok.com

Resolved Minor
September 17, 2026 - Started 19 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

SSO session validation errors affected users logging into dashboard.ngrok.com for approximately 5.5 hours. The issue was traced to a single host experiencing networking issues, which was removed from ngrok's infrastructure. The incident was fully resolved following that remediation.

Users logging into dashboard.ngrok.com via SSO are encountering errors related to session validation.

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 09/17/2026 08:37PM

This incident has been resolved.

MONITORING 19 days ago - at 09/17/2026 03:36PM

We've identified an individual host that was experiencing networking issues and removed it from our infrastructure.

INVESTIGATING 19 days ago - at 09/17/2026 03:10PM

Users logging into dashboard.ngrok.com via SSO are encountering errors related to session validation.

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