Outage in NinjaOne

All Regions - Intermittent Agent Generation Errors

Resolved Minor
January 09, 2025 - Started about 12 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 01/09/2025 08:17PM

This incident has been resolved.

MONITORING about 9 hours ago - at 01/09/2025 07:44PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 10 hours ago - at 01/09/2025 05:56PM

We are continuing to work on the Agent Generation in NA and are seeing elevated request volume following last night's release. The other regions have recovered. We will update again as we continue to work on the NA region

IDENTIFIED about 11 hours ago - at 01/09/2025 05:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 12 hours ago - at 01/09/2025 04:28PM

We are currently investigating this issue.

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