Outage in NinjaOne

NA - Agent connection and remote tools issues

Resolved Major
January 29, 2025 - Started 26 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating reports of issues with agent connections and remote tools
Components affected
NinjaOne United States (US)
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 01/29/2025 05:53PM

This incident has been resolved.

MONITORING 26 days ago - at 01/29/2025 04:41PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 26 days ago - at 01/29/2025 02:46PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 26 days ago - at 01/29/2025 02:40PM

We are investigating reports of issues with agent connections and remote tools

Latest NinjaOne outages

We are aware of some performance related issues with some of the remote tools and file-browsing components of the Ninja platform and are currently investigating. - 4 days ago
Service Issue - Performance Degraded - 4 days ago
Registration Unavailable - US2 - 11 days ago
Customer login - 11 days ago
Backup service issues in NA region are being worked on - about 1 month ago

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