Outage in NinjaOne
Service Issue - Performance Degraded
Resolved Minor
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Outage Details
NinjaOne has identified a service issue that may affect customer performance. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com.
Thank you for your patience.
Components affected
NinjaOne United States (US) NinjaOne Europe (EU) NinjaOne Australia (OC) NinjaOne Canada (CA)Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/04/2025 11:42AM
We Identified some long running processing for Agent Server and Offline services that had been consuming our data throughout our maximum capacity. Once identified they were removed and the impacted DB Hosts resumed normal latency metrics in order to serve out the previously affected parts of the Ninja application.
Thank you for your patience while we worked to resolve this incident for you.
MONITORING
2 months ago - at 03/04/2025 10:48AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 months ago - at 03/04/2025 10:48AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 months ago - at 03/04/2025 10:17AM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 03/04/2025 09:14AM
NinjaOne has identified a service issue that may affect customer performance. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com.
Thank you for your patience.
Latest NinjaOne outages
NA - Agents Reporting Offline - 3 days ago
All Regions - Agent Generator Installation Timeouts - about 1 month ago
EU - Device Status Offline Incorrectly - about 1 month ago
NA - Agent Processing Delay - about 1 month ago
EU - Performance Degraded / Services Impacted - about 1 month ago
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