Outage in NinjaOne

Ninja/Dropsuite SSO Navigation Broken & Organizations Unlinked Following Recent DS Update

Resolved Minor
November 06, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue affecting the Ninja SaaS Backup integration where the Single Sign-On (SSO) link to the Dropsuite portal is temporarily unavailable. Customers should use direct sign-in to the separate Dropsuite portal for continued access.

Need to monitor NinjaOne outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/06/2025 07:03PM

Ninja/Dropsuite SSO Navigation has been restored.

MONITORING 2 days ago - at 11/06/2025 06:01PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 11/06/2025 05:35PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 days ago - at 11/06/2025 05:18PM

We are investigating an issue affecting the Ninja SaaS Backup integration where the Single Sign-On (SSO) link to the Dropsuite portal is temporarily unavailable. Customers should use direct sign-in to the separate Dropsuite portal for continued access.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook