Outage in NinjaOne
CA - Web Portal Login Issues
Resolved MinorIncident Report
Summary AI Generated
NinjaOne experienced web portal login issues affecting users in Canada for 7.9 hours. The service disruption prevented users from accessing the web portal interface in the Canadian region. The issue was identified, a fix was implemented and monitored, and the incident was fully resolved.
NinjaOne is aware of service issues affecting web portal login. We are continuing our investigation and will provide regular status updates. Please contact Support for additional assistance at support@ninjarmm.com.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/01/2026 04:35PM
This incident has been resolved.
MONITORING
2 days ago - at 04/01/2026 02:19PM
We are continuing to monitor for any further issues.
MONITORING
2 days ago - at 04/01/2026 11:52AM
We are continuing to monitor for any further issues.
MONITORING
2 days ago - at 04/01/2026 10:07AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 04/01/2026 09:41AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 days ago - at 04/01/2026 09:22AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 04/01/2026 08:45AM
NinjaOne is aware of service issues affecting web portal login. We are continuing our investigation and will provide regular status updates. Please contact Support for additional assistance at support@ninjarmm.com.
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