Outage in NinjaOne
Public API endpoint issue: devices-detailed
Resolved MinorIncident Report
Summary AI Generated
NinjaOne's devices-detailed Public API endpoint experienced an issue where pagination became unexpectedly required, affecting customers in Canada, Europe, and Australia regions for 7.9 hours. The service provided a workaround using pageSize and after query parameters while they developed and deployed a hotfix. The incident was fully resolved after the hotfix was validated and monitoring confirmed no further issues.
Known issue with the devices-detailed Public API endpoint now requiring pagination. We are working on rolling back this change. Until it is fixed customers can access all devices using the pageSize and after query parameters.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 04/16/2026 08:27PM
This incident has been resolved.
MONITORING
about 4 hours ago - at 04/16/2026 06:14PM
We are continuing to monitor for any further issues.
MONITORING
about 5 hours ago - at 04/16/2026 04:42PM
A hotfix has been deployed and we are currently validating the change.
IDENTIFIED
about 7 hours ago - at 04/16/2026 03:23PM
We expect to have a hotfix ready and deployed within the next two hours. This will result in a brief disruption of the API while we apply the hotfix, but it is expected to be brief
INVESTIGATING
about 9 hours ago - at 04/16/2026 12:35PM
Known issue with the devices-detailed Public API endpoint now requiring pagination. We are working on rolling back this change. Until it is fixed customers can access all devices using the pageSize and after query parameters.
Latest NinjaOne outages
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CA - Web Portal Login Issues - 16 days ago
NinjaOne Remote Degradation - about 1 month ago
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