Outage in NinjaOne
Dashboard - New Tenant UI Errors
Resolved MinorIncident Report
Summary AI Generated
Users in newly created tenants across all NinjaOne regions (US, Canada, EU, and Australia) experienced unexpected error messages when accessing certain areas of the web interface. The issue was purely cosmetic, with no impact on underlying platform functionality or service availability. A fix was deployed at 15:00 CDT and the incident was fully resolved after approximately 6.9 hours.
We are investigating an issue where users may see error messages when accessing certain areas of the NinjaOne web interface in newly created tenants. This issue does not impact product functionality, but may result in unexpected error notifications being displayed. Our engineering teams are actively investigating.
Components affected
NinjaOne Canada (CA) NinjaOne United States (US) NinjaOne Europe (EU) NinjaOne Australia (OC)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 07/30/2026 10:14PM
This incident has been resolved.
MONITORING
7 days ago - at 07/30/2026 09:36PM
We are continuing to monitor for any further issues.
MONITORING
7 days ago - at 07/30/2026 08:59PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 days ago - at 07/30/2026 05:45PM
Our team has confirmed the issue is limited to the user interface and does not impact any underlying platform functionality or service availability. A fix has been identified and our team is deploying an update to all regions today at 15:00 CDT / 20:00 UTC to resolve the issue.
IDENTIFIED
7 days ago - at 07/30/2026 04:46PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 days ago - at 07/30/2026 03:26PM
We are investigating an issue where users may see error messages when accessing certain areas of the NinjaOne web interface in newly created tenants. This issue does not impact product functionality, but may result in unexpected error notifications being displayed. Our engineering teams are actively investigating.
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