Outage in NinjaOne
Ticketing E-Mail Notification Issue
Resolved MinorIncident Report
Summary AI Generated
NinjaOne's ticketing system experienced a 2.1-hour outage affecting outgoing email notifications for users in Canada. The issue disrupted the platform's ability to send ticket-related emails from its CA infrastructure. The problem was identified and resolved, restoring normal email notification functionality.
We're experiencing issues with outgoing emails from the ticketing portion of our platform in CA. We're working to correct the issue.
Components affected
NinjaOne Canada (CA)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 08/27/2026 01:47PM
This issue has been identified and resolved. The impacted service is now operational.
INVESTIGATING
about 14 hours ago - at 08/27/2026 11:44AM
We're experiencing issues with outgoing emails from the ticketing portion of our platform in CA. We're working to correct the issue.
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