Outage in NinjaOne
EU – Apple APNs Certificate Creation and Renewal Issues
Resolved MinorIncident Report
Summary AI Generated
NinjaOne's EU region experienced a 1.5-hour incident where customers were unable to create or renew Apple APNs certificates, with the greatest impact on those with expired or soon-to-expire certificates. The engineering team identified the root cause and deployed a fix, which was monitored before the incident was confirmed resolved.
We’re investigating an issue affecting the creation and renewal of Apple APNs certificates in the EU region. Existing certificate functionality may remain available, but customers with expired or expiring certificates may be impacted. Our engineering team is investigating
Components affected
NinjaOne Europe (EU)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/17/2026 12:24PM
This incident has been resolved.
MONITORING
10 days ago - at 09/17/2026 12:01PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 days ago - at 09/17/2026 11:48AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 days ago - at 09/17/2026 10:55AM
We’re investigating an issue affecting the creation and renewal of Apple APNs certificates in the EU region. Existing certificate functionality may remain available, but customers with expired or expiring certificates may be impacted. Our engineering team is investigating
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