Outage in NinjaOne
Network Discovery – Discovered devices not appearing (EU)
Resolved MinorIncident Report
Summary AI Generated
**NinjaOne – Network Discovery Devices Not Appearing (EU)** A bug in NinjaOne's EU environment prevented devices found during Network Discovery scans from appearing under Devices > Discovered, even when scans completed successfully. The issue was identified, a fix was implemented and monitored, and the incident was fully resolved within approximately 1.1 hours.
We're investigating an issue in the EU environment where devices found during a Network Discovery scan aren't appearing under Devices > Discovered, despite the scan completing successfully.
Components affected
NinjaOne Europe (EU)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/22/2026 04:05PM
This incident has been resolved.
MONITORING
5 days ago - at 09/22/2026 03:47PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 days ago - at 09/22/2026 03:19PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 days ago - at 09/22/2026 03:01PM
We're investigating an issue in the EU environment where devices found during a Network Discovery scan aren't appearing under Devices > Discovered, despite the scan completing successfully.
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