Outage in NinjaOne
Service Issue - Performance Degraded
Resolved MinorIncident Report
Summary AI Generated
**NinjaOne experienced a 2.4-hour performance degradation affecting PDF generation capabilities for some users across the US, EU, Australia, and Canada.** The issue was identified and actively investigated before a fix was implemented and monitored. The incident was fully resolved within the same day.
NinjaOne has identified a service issue that may affect customer performance. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com.
Thank you for your patience.
Components affected
NinjaOne United States (US) NinjaOne Europe (EU) NinjaOne Australia (OC) NinjaOne Canada (CA)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/22/2026 08:13PM
This incident has been resolved.
MONITORING
4 days ago - at 09/22/2026 07:28PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 09/22/2026 06:45PM
Our team has identified an issue affecting the availability of PDF generation capabilities for some users. We are actively working to implement a fix and restore full functionality as quickly as possible. We appreciate your patience and will provide further updates as the situation progresses.
INVESTIGATING
4 days ago - at 09/22/2026 05:50PM
NinjaOne has identified a service issue that may affect customer performance. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com.
Thank you for your patience.
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