Outage in NinjaOne
SMS Service issues in Austria
Resolved MinorIncident Report
Summary AI Generated
NinjaOne experienced a brief 9-minute disruption affecting SMS delivery to Austrian phone numbers within the Europe (EU) region. The issue was traced to a third-party SMS service provider. The incident was classified as minor and resolved shortly after identification.
Our team has identified an issue sending SMS messages to Austrian phone numbers. We are working with our third-party SMS service provider to resolve the issue. We appreciate your patience and will provide further updates as the situation progresses.
Components affected
NinjaOne Europe (EU)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/01/2026 01:53PM
Our team have identified the issue with our third party provider, we have a remediation, and we are contacting customers who have been affected.
IDENTIFIED
5 days ago - at 10/01/2026 10:52AM
Our team has identified an issue sending SMS messages to Austrian phone numbers. We are working with our third-party SMS service provider to resolve the issue. We appreciate your patience and will provide further updates as the situation progresses.
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