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Outage in Nintex

Expiry cert for RPA FCAaaS customers using kryon.io domain

Resolved Minor
March 03, 2025 - Started 11 months ago - Lasted 2 days

Incident Report

The team has identified kryon.io domain cert has not been automatically rotated . This is impacting FCAaaS customers. The team is currently investigating and attending the issues.
Components affected
Nintex RPA

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Latest Updates ( sorted recent to last )
11 months ago - at 03/03/2025 09:28AM

The team has identified kryon.io domain cert has not been automatically rotated . This is impacting FCAaaS customers. The team is currently investigating and attending the issues.

11 months ago - at 03/03/2025 04:44PM

The impacted area are at RPA console with SSL cert expiry warning. User can workaround by proceed with advance setting config. All other operation are not impacted. The team will continuing propagate the new certs for rest of the impacted FCAaaS (hosted) environment.

11 months ago - at 03/04/2025 12:51PM

Majority of the impacted users has been restored.
The team will continue to monitor and validating the rest of the impacted areas.

Kindly reach out to Nintex support if still experiencing the same issue.

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