Outage in Nintex

Search Not Returning Results

Major
October 14, 2025 - Started 15 days ago

Incident Report

We are aware of an issue where there is high latency on the search service and certain customers are unable to use the search for Process Manager. We are currently investigating and will provide an update shortly.

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Latest Updates ( sorted recent to last )
15 days ago - at 10/14/2025 03:36PM

We are aware of an issue where there is high latency on the search service and certain customers are unable to use the search for Process Manager. We are currently investigating and will provide an update shortly.

15 days ago - at 10/14/2025 04:57PM

The team believes that we've identified the core service causing search issues and are working to resolve.

15 days ago - at 10/14/2025 06:01PM

The team has implemented a fix and is currently monitoring service status to ensure the issue has been resolved.

13 days ago - at 10/16/2025 02:49PM

Several customer are still reporting issues with search response time and errors. The team is currently investigating.

5 days ago - at 10/24/2025 02:41PM

The team is currently monitoring the updated services to evaluate performance.

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