Outage in Nintex
New user "Unauthroized access" error
Resolved Minor
April 21, 2026 - Started 8 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Nintex Customer Central experienced an "Unauthorized access" error that prevented new users from accessing the platform for the first time. The issue lasted 3.4 hours and was caused by a problem with the user provisioning API. The team resolved the API issue and continued monitoring to ensure normal access was restored.
We are currently investigating an issue impacting new users accessing Nintex Customer Central for the first time. Our team is actively working to identify the cause and restore normal access. Updates will be provided as they become available.
Components affected
Nintex Customer CentralTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
8 days ago - at 04/21/2026 06:58PM
We are currently investigating an issue impacting new users accessing Nintex Customer Central for the first time. Our team is actively working to identify the cause and restore normal access. Updates will be provided as they become available.
8 days ago - at 04/21/2026 09:22PM
The team has resolved an issue with the user provisioning API and believes the issue should now be resolved. The team will continue monitoring to ensure the fix is working as expected.
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