Nintex DocGen for Salesforce experienced intermittent document generation failures affecting customers in the US region for 5.3 hours. The issue was linked to an underlying Salesforce incident that engineers tracked and confirmed was causing the intermittent document generation problems. Engineers worked with the Salesforce team to monitor and address the root cause of the failures.
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Customers in the US region may experience intermittent document generation failures.
Engineers are currently tracking the Salesforce incident here:
https://status.salesforce.com/incidents/20004038
Engineers have confirmed with the Salesforce team that the incident may be intermittently affecting document generation.
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