Outage in Nintex
Process Manager - Intermittent Access Denied
Resolved Major
July 07, 2026 - Started about 1 month ago
- Lasted about 20 hours
Incident Report
Summary AI Generated
**Nintex Process Manager experienced a major outage lasting approximately 19.8 hours**, during which multiple customers were unable to perform actions, receiving "Whoops that was not supposed to happen" or HTTP 500 error messages. The issue affected the Nintex Process Manager Production environment broadly across the customer base. Engineers identified the root cause and resolved it by performing an application service restart, after which exception levels returned to normal.
We are currently investigating a widespread issue affecting multiple Nintex Process Manager customers. At present customers are receiving a "Whoops that was not suppose to happen" or a "500 error" when performing an action
Components affected
Nintex Process Manager - ProductionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 1 month ago - at 07/07/2026 10:13AM
We are currently investigating a widespread issue affecting multiple Nintex Process Manager customers. At present customers are receiving a "Whoops that was not suppose to happen" or a "500 error" when performing an action
about 1 month ago - at 07/07/2026 10:55AM
We have identified the issue impacting some customers and have taken corrective action. An application service restart has been performed, and initial monitoring indicates that exception levels have returned to normal.
Our engineering team will continue monitoring
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