Outage in Nmbrs

Nmbrs not accessible for specific set of clients

Major
November 03, 2025 - Started about 6 hours ago
Official incident page

Incident Report

Some users may receive an 'unknown error' message when trying to log in, preventing access to Nmbrs. We are investigating this issue.

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Latest Updates ( sorted recent to last )
IDENTIFIED 31 minutes ago - at 11/04/2025 11:19AM

We will be performing a system update at 13:00 CET to address the ongoing incident. During this time, you may experience temporary service interruptions. We appreciate your patience and will provide further updates once the maintenance is complete.

IDENTIFIED about 1 hour ago - at 11/04/2025 10:48AM

We have identified the root cause of the issue and are actively implementing a resolution. We expect improvements to be visible within the coming hour. Our investigation remains ongoing to ensure full remediation and to prevent recurrence.

INVESTIGATING about 2 hours ago - at 11/04/2025 10:17AM

We are continuing to investigate this issue.

INVESTIGATING about 2 hours ago - at 11/04/2025 09:48AM

The issue is still under investigation.

INVESTIGATING about 3 hours ago - at 11/04/2025 09:16AM

We have identified that this issue only affects users with multiple logins within a single environment. The root cause has not yet been determined. Our investigation is ongoing.

INVESTIGATING about 3 hours ago - at 11/04/2025 08:38AM

The issue is still under investigation. We’ll share updates as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 11/04/2025 06:18AM

Some users may receive an 'unknown error' message when trying to log in, preventing access to Nmbrs. We are investigating this issue.

INVESTIGATING about 6 hours ago - at 11/04/2025 06:18AM

Some users may receive an 'unknown error' message when trying to log in, preventing access to Nmbrs. We are investigating this issue.

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