Outage in Nmbrs

Nmbrs not accessible for specific set of clients

Resolved Major
November 04, 2025 - Started 23 days ago - Lasted about 8 hours
Official incident page

Incident Report

Some users may receive an 'unknown error' message when trying to log in, preventing access to Nmbrs. We are investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 11/04/2025 02:05PM

This incident has been resolved.

MONITORING 23 days ago - at 11/04/2025 01:40PM

We’ve resolved the issue for our customers in the Netherlands. Services are now operating normally in that region.

For our customers in Sweden, we are currently implementing a fix. Please note that this process may take some time. We appreciate your patience and will continue to provide updates as progress is made.

MONITORING 23 days ago - at 11/04/2025 01:27PM

We are continuing to monitor for any further issues.

MONITORING 23 days ago - at 11/04/2025 01:20PM

We are continuing to monitor for any further issues.

MONITORING 23 days ago - at 11/04/2025 12:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 23 days ago - at 11/04/2025 12:01PM

The update has started.

IDENTIFIED 23 days ago - at 11/04/2025 11:19AM

We will be performing a system update at 13:00 CET to address the ongoing incident. During this time, you may experience temporary service interruptions. We appreciate your patience and will provide further updates once the maintenance is complete.

IDENTIFIED 23 days ago - at 11/04/2025 10:48AM

We have identified the root cause of the issue and are actively implementing a resolution. We expect improvements to be visible within the coming hour. Our investigation remains ongoing to ensure full remediation and to prevent recurrence.

INVESTIGATING 23 days ago - at 11/04/2025 10:17AM

We are continuing to investigate this issue.

INVESTIGATING 23 days ago - at 11/04/2025 09:48AM

The issue is still under investigation.

INVESTIGATING 23 days ago - at 11/04/2025 09:16AM

We have identified that this issue only affects users with multiple logins within a single environment. The root cause has not yet been determined. Our investigation is ongoing.

INVESTIGATING 23 days ago - at 11/04/2025 08:38AM

The issue is still under investigation. We’ll share updates as soon as more information becomes available.

INVESTIGATING 23 days ago - at 11/04/2025 06:18AM

Some users may receive an 'unknown error' message when trying to log in, preventing access to Nmbrs. We are investigating this issue.

INVESTIGATING 23 days ago - at 11/04/2025 06:18AM

Some users may receive an 'unknown error' message when trying to log in, preventing access to Nmbrs. We are investigating this issue.

Latest Nmbrs outages

Degraded performance - about 2 months ago
Degraded performance - 5 months ago

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