Outage in NMI

Gateway Processing issues

Resolved Major
May 02, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

We observed an issue processing transactions, We have made changes and are now monitoring for any additional issues.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/02/2025 05:40AM

We have resolved the issue, the gateway experienced errors from 2025-05-01 10:22 PM to 10:39 PM CDT. Payment API requests that received a HTTP 500 response were not processed during this time, the issue affected approximately 12% of transactions during this time.

MONITORING 6 months ago - at 05/02/2025 03:46AM

We observed an issue processing transactions, We have made changes and are now monitoring for any additional issues.

Latest NMI outages

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