Outage in NMI
Gateway Processing issues
Resolved MajorIncident Report
We observed an issue processing transactions, We have made changes and are now monitoring for any additional issues.
Components affected
NMI First Data Caribbean NMI First Data Canada NMI Chase Paymentech NMI TSYS NMI Elavon NMI Global Payments NMI Worldpay / Vantiv NMI Transaction API NMI First Data Omaha NMI First Data Nashville NMI First Data Nashville NorthTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/02/2025 05:40AM
We have resolved the issue, the gateway experienced errors from 2025-05-01 10:22 PM to 10:39 PM CDT. Payment API requests that received a HTTP 500 response were not processed during this time, the issue affected approximately 12% of transactions during this time.
MONITORING
12 months ago - at 05/02/2025 03:46AM
We observed an issue processing transactions, We have made changes and are now monitoring for any additional issues.
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