Outage in NMI

Transaction processing issues

Resolved Minor
September 24, 2025 - Started 3 months ago - Lasted about 23 hours
Official incident page

Incident Report

We have identified a service issue affecting a limited number of transactions processed on Global, Worldpay, FirstData, AIB, Lloyds, Amex between 10:18 AM CDT and 10:40 AM CDT on 2025-09-04. We are monitoring for any further issues.
Components affected
NMI Credit Card Processing

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/25/2025 04:25PM

Issue now resolved. Impacted transactions have now been processed but will likely be affected by funding delays. If you continue have issues, please contact Support.

MONITORING 3 months ago - at 09/24/2025 07:27PM

Transactions performed on the affected processors during this period (10:18 AM CDT and 10:40 AM CDT on 2025-09-04. ) may experience funding delays as a result. A solution to ensure minimal impact is being investigated.

MONITORING 3 months ago - at 09/24/2025 05:50PM

We have identified a service issue affecting a limited number of transactions processed on Global, Worldpay, FirstData, AIB, Lloyds, Amex between 10:18 AM CDT and 10:40 AM CDT on 2025-09-04. We are monitoring for any further issues.

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