Outage in NMI

Gateway Connectivity

Resolved Major
September 26, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating issues connecting to the gateway portals and API.

Need to monitor NMI outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/27/2025 12:06AM

Our systems experienced connectivity issues between 15:43 CDT to 17:38 CDT affecting api transactions, query api, control panel access. Service has been restored and we have not seen any issues since that time.

MONITORING about 1 month ago - at 09/26/2025 11:00PM

Service has returned to normal and we are monitoring for further issues.

MONITORING about 1 month ago - at 09/26/2025 10:58PM

Service has returned to normal and we are monitoring for further issues.

IDENTIFIED about 1 month ago - at 09/26/2025 10:56PM

Our Site Reliability Engineers have identified issue. We appreciate your patience while our team looks into this.

INVESTIGATING about 1 month ago - at 09/26/2025 09:48PM

We are currently investigating issues connecting to the gateway portals and API.

Latest NMI outages

Connection Issues - 9 days ago
Api Processing - 16 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook