Outage in NMI
Gateway Connectivity
Resolved MajorIncident Report
We are currently investigating issues connecting to the gateway portals and API.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/27/2025 12:06AM
Our systems experienced connectivity issues between 15:43 CDT to 17:38 CDT affecting api transactions, query api, control panel access. Service has been restored and we have not seen any issues since that time.
MONITORING
8 months ago - at 09/26/2025 11:00PM
Service has returned to normal and we are monitoring for further issues.
MONITORING
8 months ago - at 09/26/2025 10:58PM
Service has returned to normal and we are monitoring for further issues.
IDENTIFIED
8 months ago - at 09/26/2025 10:56PM
Our Site Reliability Engineers have identified issue. We appreciate your patience while our team looks into this.
INVESTIGATING
8 months ago - at 09/26/2025 09:48PM
We are currently investigating issues connecting to the gateway portals and API.
Latest NMI outages
Connectivity Issues on Query API - 3 days ago
Increased API Latency - 6 days ago
Quickclick.com - Service Incident - about 2 months ago
TSYS Processing - about 2 months ago
Degraded Transaction Processing - 2 months ago
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