Outage in NMI

Transaction processing issues

Resolved Major
October 06, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway. Some customers may be experiencing service issues as a result.
Components affected
NMI Credit Card Processing

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/06/2025 03:37PM

A limited number of transactions processed Transactions processed through the Global, Worldpay, FirstData, AIB, Lloyds, Amex platforms were impacted between 6:30 AM CDT and 9:08 AM CDT We have not seen any errors since that time.

MONITORING 2 months ago - at 10/06/2025 02:18PM

We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.

INVESTIGATING 2 months ago - at 10/06/2025 02:00PM

We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway. Some customers may be experiencing service issues as a result.

Latest NMI outages

Possible Service Incident - 2 days ago
Increased errors - 12 days ago
Delayed Settlement Batches - 18 days ago
Gateway Connectivity - 23 days ago
Mastercard Tap to Pay Issues - about 1 month ago

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