Outage in NMI

Transaction processing issues

Resolved Major
October 06, 2025 - Started 25 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway. Some customers may be experiencing service issues as a result.
Components affected
NMI Credit Card Processing

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 10/06/2025 03:37PM

A limited number of transactions processed Transactions processed through the Global, Worldpay, FirstData, AIB, Lloyds, Amex platforms were impacted between 6:30 AM CDT and 9:08 AM CDT We have not seen any errors since that time.

MONITORING 25 days ago - at 10/06/2025 02:18PM

We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.

INVESTIGATING 25 days ago - at 10/06/2025 02:00PM

We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway. Some customers may be experiencing service issues as a result.

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