Outage in NMI

Service Incident - Tsys Sierra EMV

Resolved Minor
October 23, 2025 - Started 8 days ago - Lasted about 2 hours
Official incident page

Incident Report

Tsys are investigating an ongoing issue on the Tsys Sierra platform causing communications failures. Customers may experience delays in authorization processing. Further updates will be provided when available.
Components affected
NMI TSYS NMI Credit Card Processing

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 10/23/2025 06:29PM

This incident has been resolved.

IDENTIFIED 8 days ago - at 10/23/2025 04:54PM

Tsys are investigating an ongoing issue on the Tsys Sierra platform causing communications failures. Customers may experience delays in authorization processing. Further updates will be provided when available.

Latest NMI outages

Connection Issues - 9 days ago
Api Processing - 16 days ago
Api processing and Unable to login - 18 days ago
Transaction processing issues - 25 days ago
Gateway Connectivity - about 1 month ago

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