Outage in NMI

Gateway Connectivity

Resolved Major

January 21, 2026 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating issues connecting to the gateway portals and API.

Components affected

NMI Transaction API NMI Query API

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/22/2026 02:00AM

Engineers have resolved and confirmed the impacted services are operational and stable.

MONITORING about 2 months ago - at 01/22/2026 12:57AM

We have identified and resolved the issue related to gateway connectivity. Our engineers are closely monitoring the system to confirm that all services are stable.

INVESTIGATING about 2 months ago - at 01/22/2026 12:50AM

We are currently investigating issues connecting to the gateway portals and API.

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