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Outage in Northpass

Performance issue with People Page

Resolved Minor
October 19, 2026 - Started 14 days ago - Lasted about 4 hours
Official incident page

Incident Report

Users may experience slowness or errors while trying to load content from the "People" page. We are investigating and will provide an update as we have more information.
Components affected
Northpass App

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 10/19/2026 06:56PM

This incident has been resolved. Some users experienced slow load times and errors on the People page. A fix has been deployed and the page is loading as expected. Thank you for your patience. If you continue to see issues, please contact our support team.

MONITORING 14 days ago - at 10/19/2026 06:27PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 14 days ago - at 10/19/2026 03:29PM

Users may experience slowness or errors while trying to load content from the "People" page. We are investigating and will provide an update as we have more information.

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