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Outage in Nosto

Increased latency / partial outage in Search & Category Merchandising (Universal)

Resolved Major
March 29, 2025 - Started 11 months ago - Lasted 9 days
Official incident page

Incident Report

Our Search and Category Merchandising (Universal) APIs were experiencing increased latencies and timed-out requests due to a misconfigured merchant. The degradation lasted for about 49 minutes. We have resolved the issue and added additional checks to prevent such misconfigured merchants from affecting the performance of our APIs in the future.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 04/07/2025 03:14PM

Our Search and Category Merchandising (Universal) APIs were experiencing increased latencies and timed-out requests due to a misconfigured merchant. The degradation lasted for about 49 minutes.

We have resolved the issue and added additional checks to prevent such misconfigured merchants from affecting the performance of our APIs in the future.

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