Outage in Nosto
Recommendations and debug tool are not working as expected
Resolved MajorIncident Report
We experienced issues while showing recommendations and in debug tool set.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/12/2024 03:12PM
Issues was caused by a sudden increase of traffic and complex usage from a 3rd party that cause strain the platform resources. The issue was resolved by 3rd party and we took also action to mitigate by temporarily adding resources ensure smooth operations on the platform.
IDENTIFIED
over 1 year ago - at 09/12/2024 03:09PM
Few of our API's are exposing to the huge and unexpected user traffic and this is exceeding our capacity limits. We already increases our resources in relevant integrations.
INVESTIGATING
over 1 year ago - at 09/12/2024 03:00PM
We experienced issues while showing recommendations and in debug tool set.
Latest Nosto outages
Missing product updates in Search & Category Merchandising - 4 months ago
CustomFields in Search and CM temporarily unavailable - 5 months ago
We have identified issue causing degraded functionality in the Nosto Commerce Experience Platform - 7 months ago
A/B test results showing an error in the Admin tool - 9 months ago
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