Outage in Notion

Some users are facing stale workspace billing information

Resolved Minor

March 08, 2026 - Started 21 days ago - Lasted about 21 hours
Official incident page

Incident Report

Summary AI Generated

Notion experienced an issue where some workspaces displayed stale billing information, causing paid plans to appear downgraded when they weren't actually downgraded. The incident affected the Notion App and lasted 21.4 hours. The issue was resolved, with users advised to hard refresh their browsers or clear cache as a temporary workaround during the incident.

We're currently investigating workspaces where paid plans got downgraded. Please hard refresh(Cmd/Ctrl + Shift + R) the workspace in the meantime.

Components affected

Notion App

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Latest Updates ( sorted recent to last )

RESOLVED 20 days ago - at 03/09/2026 10:04PM

This issue is now resolved.

MONITORING 21 days ago - at 03/09/2026 04:18AM

Some users are facing stale workspace billing information and highly recommend to hard refresh(Cmd/Ctrl + Shift + R) or clear their cache.

MONITORING 21 days ago - at 03/09/2026 01:50AM

Try to re-log in and hard refresh(Cmd/Ctrl + Shift + R) the workspace.

INVESTIGATING 21 days ago - at 03/09/2026 12:44AM

We're currently investigating workspaces where paid plans got downgraded. Please hard refresh(Cmd/Ctrl + Shift + R) the workspace in the meantime.

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