Outage in Notion
Some users are facing stale workspace billing information
Resolved MinorIncident Report
Summary AI Generated
Notion experienced an issue where some workspaces displayed stale billing information, causing paid plans to appear downgraded when they weren't actually downgraded. The incident affected the Notion App and lasted 21.4 hours. The issue was resolved, with users advised to hard refresh their browsers or clear cache as a temporary workaround during the incident.
We're currently investigating workspaces where paid plans got downgraded. Please hard refresh(Cmd/Ctrl + Shift + R) the workspace in the meantime.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/09/2026 10:04PM
This issue is now resolved.
MONITORING
about 1 month ago - at 03/09/2026 04:18AM
Some users are facing stale workspace billing information and highly recommend to hard refresh(Cmd/Ctrl + Shift + R) or clear their cache.
MONITORING
about 1 month ago - at 03/09/2026 01:50AM
Try to re-log in and hard refresh(Cmd/Ctrl + Shift + R) the workspace.
INVESTIGATING
about 1 month ago - at 03/09/2026 12:44AM
We're currently investigating workspaces where paid plans got downgraded. Please hard refresh(Cmd/Ctrl + Shift + R) the workspace in the meantime.
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