Notion experienced an issue where some workspaces displayed stale billing information, causing paid plans to appear downgraded when they weren't actually downgraded. The incident affected the Notion App and lasted 21.4 hours. The issue was resolved, with users advised to hard refresh their browsers or clear cache as a temporary workaround during the incident.
This issue is now resolved.
Some users are facing stale workspace billing information and highly recommend to hard refresh(Cmd/Ctrl + Shift + R) or clear their cache.
Try to re-log in and hard refresh(Cmd/Ctrl + Shift + R) the workspace.
We're currently investigating workspaces where paid plans got downgraded. Please hard refresh(Cmd/Ctrl + Shift + R) the workspace in the meantime.
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